Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-seat-repair-service.dentrepair-talk.com (hereafter referred to as “Tesla Seat Repair Service” or “we”). We are committed to protecting the privacy and data of our users. This Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, or services linked from our site, which have their own privacy policies governing user data.

Processing Activities

This policy describes how we handle your personal information when:

  • You use any of our authorized user accounts or services
  • You visit and interact with our websites
  • We communicate with you via email, phone, or text messages

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to create and manage your user account, such as name, username, and password.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Data related to your financial status or transactions, if provided.
  • Purchase Information: Items you have purchased from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalized content.
  • Location Data: Your geographical location information, which we may collect to provide location-based services.
  • Feedback: Any comments, reviews, or responses you share with us, which help improve our products and services.
  • Social Media Information: Details from your social media profiles when you interact with our content on these platforms.
  • Product Information: Data about the products you view, search for, or purchase on our site.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

We use cookies to enhance your experience on our website and improve analytics. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These ensure basic functions of our site, like login sessions.
  • Preference: Customizing your settings for a personalized experience.
  • Analytics: Tracking user behavior to understand how our site is used and improve performance.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it from our systems.

Security Measures

We prioritize the security of your personal information:

  • We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, or misuse of your data.
  • Our data transmission uses encryption protocols to ensure secure communication.
  • We engage reputable third-party service providers who adhere to strict data protection standards to process sensitive information on our behalf.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details below, and we will take prompt action to rectify it.

Your Rights

Depending on your location, you may have various rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or right to be forgotten
  • Restriction on processing
  • Right to data portability
  • Objection to the processing of your data
  • Non-discrimination in automated decision-making

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at:

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For any privacy-related inquiries, feedback, or requests, please reach out to us using the details provided above. We are committed to addressing your concerns promptly.